Managed Services
Overview
Technology can often be a barrier to growth for many schools. Fortunately, we’ve got you covered! At United Academic, we specialize in providing comprehensive managed technology services tailored to the unique needs of educational institutions. Our mission is to empower schools, colleges, and universities with the tools and support they need to thrive in a digital world.
Our Managed Technology Services
Network Infrastructure Management
We ensure that your institution’s network infrastructure is robust, reliable, and secure. Our services include:
Network Design and Implementation: We design and implement network solutions that support seamless connectivity and efficient data flow.
24/7 Network Monitoring: Our team continuously monitors your network to detect and resolve issues before they impact your operations.
Wi-Fi Solutions: We provide high-speed, campus-wide Wi-Fi solutions to ensure students and staff stay connected.
Cybersecurity
Protecting sensitive data is crucial in the education sector. Our cybersecurity services include:
Data Security: We implement advanced security measures to protect student and faculty data from cyber threats.
Threat Detection and Response: Our proactive approach to threat detection ensures that potential security breaches are identified and addressed promptly.
Compliance: We help institutions comply with data protection regulations and standards.
Cybersecurity
Protecting sensitive data is crucial in the education sector. Our cybersecurity services include:
Data Security: We implement advanced security measures to protect student and faculty data from cyber threats.
Threat Detection and Response: Our proactive approach to threat detection ensures that potential security breaches are identified and addressed promptly.
Compliance: We help institutions comply with data protection regulations and standards.
Cloud Solutions
Leverage the power of the cloud to enhance your institution’s capabilities. Our cloud services include:
Cloud Migration: We assist in migrating your data and applications to the cloud, ensuring a smooth transition.
Cloud Management: Our team manages your cloud infrastructure, optimizing performance and cost-efficiency.
Disaster Recovery: We provide robust disaster recovery solutions to ensure data integrity and availability in case of emergencies.
Technical Support
Our dedicated support team is here to assist with all your technical needs. Our support services include:
Help Desk Support: Our help desk is available 24/7 to resolve any technical issues that arise.
On-Site Support: We offer on-site support for more complex issues that require hands-on assistance.
Training and Professional Development: We provide training programs to enhance the IT skills of your staff and faculty.
Technical Support
Our dedicated support team is here to assist with all your technical needs. Our support services include:
Help Desk Support: Our help desk is available 24/7 to resolve any technical issues that arise.
On-Site Support: We offer on-site support for more complex issues that require hands-on assistance.
Training and Professional Development: We provide training programs to enhance the IT skills of your staff and faculty.
Software and Hardware Management
We manage your institution’s software and hardware needs, ensuring everything runs smoothly. Our services include:
Software Licensing and Updates: We handle software licensing and ensure all applications are up-to-date.
Hardware Procurement and Maintenance: We assist in procuring and maintaining the necessary hardware for your institution.
Asset Management: We keep track of all your IT assets, ensuring efficient use and management.
